Due to a recent change in the system, the system did not automatically released several booked PNRs which have passed the Payment Time Limit (PTL).
We have cancelled the bookings which were not canceling automatically from your system.
We have corrected the error, and the system is back to normal operations now.
We are sorry for any inconvenience caused by this.
Should you have any queries about this manner, please contact us at firstname.lastname@example.org