25/OCT/2016 - Name change fee

Dear customers,

You are now able to set a specific name change fee per class.

This is done in the class setup:

When adding a name change fee to a class setting, once configured, when a user would want to change the name of the passenger after the booking is ticketed, the system will alert the user about the change fee and charge the fees per passenger, per segment. Please note, that users that have a user-level permission "Allow TKT PAX change" will be able to change names without a fee.

The fee is in the airline default currency, as all of the charges in the cancellation policies and amendment fees.

NOTE - The PNR will be locked from additional changes until the payment for name change is resolved (paid and ticketed) or the name change fee is waived off by an airline member staff.

 

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