We've implemented a new functionality in the system: Blacklist. You can find this new sub-module under the CRM module.
You will need to add to the list each blacklisted passenger in the airline.
Please notice that all the fields are mandatory, the system will make the validation using the 2 of these fields: Email and PP/ID and the others fields are only for reference but will not in any case be used to validate the passenger.
Validation is done on the 'Add passengers' screen in the PNR, if either one of the fields is identical to the blacklisted passenger information it will show an alert.
Additionally this validation is done during the booking process on the website. It will show an alert about when trying to save.
Please notice that this alert can be changed/translated in the Website Word sub-module.
This validation is also deployed in the PAX upload process, Check-in in CRS, Check-in on the website and the API call confirmBooking.