The users sub-module allows to create airline CRS system users and manage their properties.
Actions can be preformed on this sub-module :
New Click on New to create a new record.
View Click on a record to view the record.
Filter Filter the results on this screen and create a customized report.
| Field | Description |
| Password | Set a new password for this user |
| Require password change on login | When ticked‚ the user will have to change the password for his account the next time he will log into the system. It's recommended when creating new users with a default password. |
| Login attempts | Number of login attempts with wrong credentials for the user. Over attempts will lock the login for the user. Set to zero to release user login lock. |
| Time zone | User time zone‚ the timing of the system‚ logs etc will be shown in local time‚ times for flights are according to departure origin. |
| Identifier | Code for export user-related information to external accounting systems. |
| External systems login | Allow login to the system for external systems (currently approved systems: INK DCS) |
| TKT PAX Change | Allows the user to make ticket changes regarding the passengers. |
| Set TTL | Allows the user to change the TTL (Ticketing Time Limit) settings. |
| Cancel Past Tickets | Give the user the ability to cancel old tickets. |
| Lock ticket cancellation after CI | Prevents users from canceling a ticket on a PNR when at least one of the passengers are makred as checked in or boarded. |
| Ticketing Pricing Over Rule | Not applicable |
| Allow split PNR | Allows the user to split a PNR into two PNRs. Each new split will contain the pax divided with the same services. |
| Allow PNR lock | Allows the user to lock a PNR. When ticked‚ the user will be able to lock a PNR for any further changes (unless he have relevant permissions to unlock it) |
| PNR Master key | Allows the user to unlock any locked bookings from all users in the system. |
| Allow coupon use | Allows this user to use coupons on PNR screen. |
| Allow ticketing | Allows the user to ticket a booking in the PNR screen. |
| Amend block | Will block the user from doing amendments on a booking. |
| Re-route block | Will block the user from doing a change in routing. |
| Book only direct | Will allow the user to book only direct customers‚ but will allow him to manage other bookings. |
| See all for agents | Will allow the user to sell all flights for agency‚ even if they are not marked for agency selling and all the classes even if agency is set to specific classes.. |
| Send SMS | Allow the user to send SMS from the booking screen/flight screen. |
| Allow O/Service | Allows user to create or cancel open services. |
| Allow PTL change | Allows the user to change the PTL (Payment Time Limit) settings in a booking. |
| Show circuit button | Shows the user the Circuit button to apply discounts. |
| Allow Pay@CI | Allows to user to choose Pay@Checkin in PNR. |
| Allow RQ bookings | Allow a user to make RQ bookings. |
| Allow reinstate | Will allow the user to re-instate a XX status booking. |
| Cargo Barcode scan | Will limit the user to use base64 barcode scanner for cargo weight. |
| TKT RQ bookings | Allow a user to ticket RQ bookings. |
| TTL change limit | This will allow the user to change the TTL if set to more than zero‚ the time is measured in hours from the first flight departure time. |
| Allow validity change | Allows the user to change the validity date of the ticket. |
| PTL change limit | This will allow the user to change the PTL if set to more than zero‚ the time is measured in hours from the booking creation time. For unlimited changes‚ we advise to put 9999. |
| Free SRV pricing | Allows user to change service pricing and taxes in a bookings (will not affect the fares in marketing module). |
| Cancel cancellation policy | Allows the user to enable or disable the cancellation policy. |
| Allow Past bookings | Allows the user to manage past bookings. |
| Cargo price change | Allows the user to change the cargo pricing. |
| Split services | Allows the user to split service in a bookings to two services. |
| Free routing | Allows the user to change flight routes in bookings to any route‚ even ones which don't exist (will not affect the flights in operation module). |
| Charter free pricing | The ability for a user to set the charter routing section in free pricing. |
| Allow sellable seats on PNR | The ability to book sellable seats on PNR screen. |
| Allow unbalanced split | Allow the user to split a PNR and keep the PNR unbalanced without it moving to HN. |
| Allow o/service credit | Allow the user to open or update an open service with a credit amount. |
| Booking fee | Set a fixed value (in the default currency of the airline) that will be added as a fee service upon the creation of new bookings by this user. Please note that negative values are not allowed for this field. |
| Limit Cargo from destination | Limit cargo from flight departure destination. |
| Money related permissions | Mostly given to cashiers‚ credit controls etc. |
| Use DPO mobile money | Allows the user to receive mobile money payments with DPO. |
| Receive cash | Allows the user to receive payments with cash. |
| Receive Debit Cards | Allows the user to receive payments with debit cards. |
| Use third party PSP | Allows the user to receive payments with third party PSP. |
| Allow Bank Selection | Allows the user to choose between multiple banks (if exist). |
| Allow agents control | Ticking this will allow the user to modify agent credit control information like credit days‚ groups etc. (any information that will affect the agency terms). |
| Issue refunds | Allows the user to issue refunds for cancelled bookings. |
| Issue credit memos | Allows the user to issue credit memos. |
| Allow deposit use | Allow the user to pay with deposit. |
| Override pricing check | When this is checked and the company have a setting to check the pricing before ticketing marked as true (company settings) the user will be able to ticket without reprice. |
| Allow agency deposit use | Allow the user to pay with deposit of agencies. |
| Accept Debit only | The user will be allowed to accept only debit payments (I.E - credit card‚ DirectPay). |
| Cashier balance | The cashier balance‚ if you would like to limit your cashier for cash‚ bank transfer etc‚ you should write the limit here and any new receipts added will be deducted in this balance‚ leave zero for limitless cashier. |
| MAX Deposit limit | The limit of a deposit that the user is allowed to apply for a customer in a single booking. A deposit is applied in case of over payment in a booking. |
| Allow Complete DCS | Allow the user to mark "Complete Check-in" on the check-in screen. |
| Close flight | Allow a user to close a flight indefinitely‚ closing a flight will now allow additional changes to existing bookings. |
| Open closed flights | Allow the user to open a closed flight. |
| Allow overweight | Permits the user to authorize overweight baggage in the DCS process. |
| No-show policy trigger | Allow the user to activate the no-show policy automated procedure. |
| Checkin Barcode | The user will be only allowed to scan barcodes for baggage weight in the check-in screen. |
| Allow free seats on check-in | Allow user select seats for free on check-in. |
| Allow select blocked seats | Allow user to select blocked seats. |
| Limit booking transfer from destination | Limit booking transfer to flights departing in destination. |
| Limit reports | Will limit the reports only for the specific user‚ apply only to cashier reports. |
| BI access | Allows the user access to dashboard section‚ which contains BI (business intelligence features). |
| Reports access | Allows the user to access the Reports section. |
| FF control | Allows the user control over Frequent flier configuration. |
| Set specific classes | Select specific classes that this user can book‚ leave all unmarked to allow all classes. |
| Clear Filters | Allows the user to clear any existing filters made by other users. |
| Active | Mark it as active if you wish to apply these permissions. |
| User Name | Type the required user name. |
| Type here the user email address. | |
| Station address | Type here the station address‚ it will appear on invoices below the company address. |
| Station | The name of the workstation the user is positioned. |
| Permission Group | Indicates the permission group of the user (mandatory field). Choose default permissions group according to the user permission. |
| Allow user validate tickets | This option allows user to validate tickets on request. Notice: User should have permissions for ticketing bookings. |
| Last login | Indicated the last hour and date the user has logged into the system. |
NOTE: Some of the permissions above might be restricted for your user login, please ask your administrator if you encounter a need for a permission in this screen
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