Product Updates
Release notes
- ★ 21/MAR/2022 - Two-Factor Authentication (2FA)
- 11/JUL/2023 - IBE custom CSS
- 26/JUN/2023 - Mobile Boarding pass
- 24/MAY/2023 - Coupon CSV upload
- 08/MAY/2023 - Block pre-book services per destination
- 01/MAY/2023 - Web agent improvements
Service Notifications
Solved issues
- 23/OCT/2021 - Planned infrastructure update
- 2021-03-10 - Large scale infrastructure issue
- Planned downtime due maintenance
- Emergency Maintenance - 05/NOV/2019
- Unplanned down time - 04/NOV/2019
- 02/OCT/2019 - Increased error rate on internal infrastructure
Getting Started
Setting up AeroCRS
Selling with AeroCRS
Guides
- API Quickstart guide
- AeroCRS Network / API / LDS setup
- Old systems information migration
- Excel tip - "Sub total"
- Book offline pay online
- How to get updates on system releases and changes
Troubleshooting
Knowledge Base
Troubleshooting
FAQ
- Report is not working
- No results on flight search
- SMS costs
- How to open a CSV file
- Common SSR list
- Phonetic Alphabet
General information
CRM
See all 26 articlesAdministrations
- PNL/ADL setup
- Open Services dynamic parameters
- Users sub-module
- General settings sub-module
- Automated procedures
- Ref Templates sub-module
Internet Booking Engine (IBE)
- Hold Booking - How to
- MMB - Manage my Booking
- SEO recommendations
- Affilate Marketplace
- Google Data Layers variables
- Website Font change
Operations
- ★ Flight types
- Creating From-To Flight
- Creating Via Flight
- Multileg Flights - How To
- How to restrict a leg in Multileg flight
- Create Hub Flights
Operations Administrations
- Service Loads sub-module
- Routing Management
- Aircraft sub-module
- A/C types sub-module
- A/C availability sub-module
- A/C Availability types sub-module
Marketing
- Create Fares
- Fare types
- How to setup fares with different pricing per segment
- Update Fares
- Mass fare update
- Mass upload fares
AeroCRS Network
Agents
- ★ Agency types
- Agencies sub-module
- Agent fare schemes
- On invoice agency
- Reserve agency
- Cash basis agency
Distribution
- Requirements for maintenance of flight series, service loads and classes for AerоCRS customers with W2 subhosting integration
- AN Refund
- W2 Integration
- AN transactions sub-module
- LDS/API clients and connectivity types
- Activating LDS/API client
Frequent Passengers
- Frequent Passengers Program: How-to
- Members sub-module
- SMS template for Frequent Passenger
- Levels sub-module
- Spending rules sub-module
- Earning rules sub-module
Packages
Flight information display
Cargo
Crew
Check-in
- How to do check-in?
- How to open Check-in for flight?
- Check-in screen improvements
- Online check-in - Webinar
- Printer Support
- Check-in sub-module
Charters
Accounting
- Invoices sub-module
- Accounting settings sub-module
- Receipts sub-module
- Deposits sub-module
- Adding a deposit to an agency
- Exchange Rates sub-module