W2 Integration

This article provides instructions and setup details to activate your W2 Integration effectively.

Agency Setup

  1. Ensure that you have an agency set up under the name of WorldTicket (W2), with the "Web Code" set as "W2". Failure to do so may result in the rejection of bookings originating from W2.
  2. Verify that the W2 agency has sufficient Booking limit and Credit limit to accommodate incoming bookings.
  3. Ensure that the W2 agency has access to view all "published fares and routes" in their availability modes. This may require enabling options such as "See all classes" and "See generic fare schemes". Alternatively, ensure that at least one fare is set for the RBD intended for publication in GDS for agency access.
  4. Note that all flights must be bookable on a "one way" basis through this agency.

Class setup

  1. Create a "Class GDS code" with a length of 1 character and map it to the desired class for GDS enablement. Avoid duplicating this mapping.

Destinations setup

  1. Make sure all your "GDS" destinations are selected with a relevant "GDS/LDS destination". this helps the system know which airport is in use. If you do not see an airport that is served by you on the list, please request in support to be added.
  2. The update of a destination to the list will take up to 2 business days.
  3. When you open a new destination to be used on W2 flights, you will need to advise our support team so this can be opened accordingly in the W2 destinations database.

Flight setup

All the flights and classes must be enabled on GDS, here is how:

  1. Select all flights and set the GDS status to Active.
  2. Ensure flight numbers do not contain leading zeroes or special characters.
  3. Update flights to be enabled on GDS. mceclip1.png

  4. Select all flights again, update the class, and enable the desired classes on GDS by filling in the same quantity in the form field and checking the "Enable on GDS" checkbox.
  5. Repeat this action for all classes which need to be enabled on GDS
  6. Ensure all flights are visible to agents as W2 functions as an agency in the system.

Day-to-day operations

The system automatically sends W2 the status of flights (availability) through an "AVS" (Availability Status Message) when:

  • Flight status changes
  • Class changes
  • Bookings are made
  • Classes are closed (ensure "Enabled on GDS" option is not deactivated and set to zero)

Periodically, W2 may request an AVS recap, which involves sending them AVS messages for the entire route from the Flight Series:


  • Ensure all Service loads have the IATA identifier configured.


  • Create relevant SSRs under Operations Administrations as shown below:

Common questions:

What if you indeed decided to close the flight series for distribution in GDS (W2) only, but you still keep it operational in GO7 and you do not want to have GDS PNRs cancelled?

Contact the GO7 support team to inform them of the specific flight series (route, flight number) you want to switch GDS distribution for. Necessary adjustments will be made to prevent cancellation of the flights, and confirmation will be provided. Once confirmed, deactivate GDS distribution in the regular way. The flight series will be removed from the SSIM file, but configured settings will prevent cancellation on our side, and existing PNRs will remain unaffected.

What if you really want to fully cancel a flight series in GO7, as you decided not to operate it?

Deactivate the flight series in the regular way. The flights will be excluded from the SSIM file, schedules will be canceled in SMS5 and GDS, and GDS agents will be informed about the cancellation.


Coupon updates:

W2 can update coupons on their side based on PRL messages sent from our side. PRL messages are sent only when the "Boarded" status is updated for passengers.


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