If you got into a point you see an error message with a given number, please check the following:
- Are you sure your input is correct?
- Numbers should not have commas "," or any other symbols inside.
- "Money" related numbers should have the maximum of 2 decimals.
- Are you trying to pull a report for an extended period?
- Reports spanning long durations might fail due to timeouts from the system or the inability to retrieve such a vast amount of information at once.
(remember, the limit of Excel is 50,000 lines) - Consider splitting the report into different periods.
- If you still encounter an error, please note down the error number and send it to the support staff. If possible, take a screenshot of the screen before the error occurred and describe what you were trying to do.
when making a request to get availability with AeroCRS, I get the the error message 'IntegrationFail'
Dear SkySafari Team,
We received and responded to your inquiry via ticket.