In this article you will learn how to issue a discount on a PNR.
Issuing discount is by permissions. If you can't issue a discount, please consult the system administrator.
The discount is given from the PNR screen.
Click on the Discount button at the bottom.
Then, select the type of discount you would like to give, And write the reason for the discount. (Need to create more discount types? Learn more)
The given discount will be listed as a service within the PNR screen, and the price will be deducted from the original price.
You can cancel the discount by clicking the X red button. (By permission only)