TTL (ticket time limit) sub module under CRM (customer relationship management) contains the list of all the not ticketed bookings in the system. The 'filter' button allows to filter the bookings list according to various parameters. A click on a booking will open the PNR screen‚ which contains all booking related actions.
Please note:
The system will only send TTL alerts for bookings that were created by agents.
Direct customer bookings will not initiate a TTL alert to the email configured in the Company Settings section.
Actions can be preformed on this sub-module :
New Click on New PNR to create a new record.
View Click on a record to view the record.
Filter Filter the results on this screen and create a customized report.
Field | Description |
PNR | Approved PNR reference number |
Date | PNR creation date and time |
PNR | Approved PNR reference number |
ST | Booking PNR status: OK - Confirmed XX - Canceled PN - Pending HN - Holding Needs |
SRV date | Date of service in the booking |
TTL date | Ticket time limit date and time |
From | Flight departure destination |
To | Flight arrival destination |
PAX | Number of passengers in the booking |
Agent | Agent name (applicable only for agent booking) |
User | User which created the booking |
Flag1 | Flag number 1 (use for internal purpose). Click on the icon to raise down the flag |
Flag 2 | Flag number 2 (use for internal purpose). Click on the icon to raise down the flag |
Flag 3 | Flag number 3 (use for internal purpose). Click on the icon to raise down the flag |
NOTE: Some of the permissions above might be restricted for your user login, please ask your administrator if you encounter a need for a permission in this screen
Comments