TTL (Ticket Time Limit) sub-module under CRM (Customer Relationship Management) contains the list of all the non-ticketed bookings in the system. The 'filter' button allows you to filter the bookings list according to various parameters. Clicking on a booking will open the PNR screen, which contains all booking-related actions.
Please note:
The system will only send TTL alerts for bookings that were created by agents. Direct customer bookings will not trigger a TTL alert to the email configured in the Company Settings section.
Actions can be preformed on this sub-module :
New Click on New PNR to create a new record.
View Click on a record to view the record.
Filter Filter the results on this screen and create a customized report.
| Field | Description |
| PNR | Approved PNR reference number |
| Date | PNR creation date and time |
| PNR | Approved PNR reference number |
| ST | Booking PNR status: OK - Confirmed XX - Canceled PN - Pending HN - Holding Needs |
| SRV date | Date of service in the booking |
| TTL date | Ticket time limit date and time |
| From | Flight departure destination |
| To | Flight arrival destination |
| PAX | Number of passengers in the booking |
| Agent | Agent name (applicable only for agent booking) |
| User | User which created the booking |
| Flag1 | Flag number 1 (use for internal purpose). Click on the icon to raise down the flag |
| Flag 2 | Flag number 2 (use for internal purpose). Click on the icon to raise down the flag |
| Flag 3 | Flag number 3 (use for internal purpose). Click on the icon to raise down the flag |
NOTE: Some of the permissions above might be restricted for your user login, please ask your administrator if you encounter a need for a permission in this screen
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