Reservations sub-module under CRM (customer relationship management) contains the list of all the bookings in the system. The 'filter' button allows filtering the bookings list according to various parameters. A click on a booking will open the PNR screen, which contains all booking-related actions.
Actions that can be performed on this sub-module include:
New Click on New PNR to create a new record.
View Click on a record to view it.
Filter the results on this screen and create a customized report.
| Field | Description |
| TKT | Flight ticket number |
| Pay @ Checkin | Pay for a booking in flight check-in in the airport. Pay at check-in is booking payment type. |
| Customer ID | Customer Identification number (applicable for customer booking) |
| TTL date | Date of ticket time limit expiration |
| Cust ID | Customer Identification number (applicable for customer booking) |
| Locked PNR | To see locked PNR's search for values that's more than zero. (unlocked pnr search for equal to zero) |
| PTL | Payment time limit of the booking. |
| TTL | Ticket time limit of the booking. The TTL is the maximum time before the flight to ticket the booking. The TTL counts back from the departure time. For example: TTL: 48 hours‚ will expire 48 hours before departure |
| Date | Date and time of booking creation |
| PNR | Booking PNR reference number |
| ST | Booking PNR status: OK - Confirmed XX - Canceled PN - Pending HN - Holding Needs |
| SRV date | Date of service in the booking |
| From | Flight departure destination |
| To | Flight arrival destination |
| PAX | Number of passengers in the booking |
| Customer | Customer name (applicable for customer booking) |
| Agent | Name of agency (applicable only for agent booking) |
| User | User which created the booking |
| TKT | Flight ticket number |
| Flag3 | Flag number 3 (use for internal purpose) Click on the icon to raise down the flag. |
| PTL/TTL | The PTL/TTL flag comes to show that the PNR was cancelled by the PTL or TTL process |
| Flag1 | Flag number 1 (use for internal purpose). Click on the icon to raise down the flag |
| Attached e-mail to the booking (if exist) |
NOTE: Some of the permissions above might be restricted for your user login. Please ask your administrator if you encounter a need for a permission on this scre
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