In this article you will learn how to send SMS to passengers on a specific flight.
SMS can be sent from PNR screen also, learn more.
To send SMS to passengers on a specific flight, first, locate the relevant flight screen.
Click on the cell-phone icon on the top right
The system now displays the SMS screen.
On the SMS screen, you can select the passengers and/or customers to whom the SMS will be sent.
NOTE: Only passengers and/or customers with a phone number will be shown.
Next, write a customized SMS message. You can use variable placeholders that will be automatically replaced in the SMS.
If you have created templates for SMS you can use instead with the drop-down menu. (Not sure to create SMS templates? Learn more.)
Our Variable Placements:
You can put variable placements so the system would automatically replace with content from the booking:
- {PNRREF} - PNR Reference
- {PNRNAME} - PNR name
- {PTLGMT} - Payment time limit in GMT
- {TTLGMT} - Ticketing time limit in GMT
- {CUSTNAME} - Customer name
- {AGTNAME} - Agency name
- {PAXNAME} - Passenger name (valid only if sent to the passenger)
- {PNRLINK} - Link to booking
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