We have implemented a new functionality in the system, which allows you to set a different format for local ID and Passports in order to validate them.
This functionality will be available in the website and CRS.
If you want us to set a specific format for the travel document field, you can contact our support team by submitting a new ticket. Please make sure to provide us with examples of all the possible formats that you require and we will be able to configure them for you.
You can submit your support request directly by clicking here.