We would like to update you on a new improvement added to the system that will allow you to set flexible time periods for free-of-charge amendments and/or cancellations for a brand.
(Not sure what Class Branding is? please follow this article)
In order to allow a flexible (no-charge) amendment or cancellation period for a brand, mark the relevant option and add the interval (In minutes).
The time interval inserted will be the time before the departure (First service on the PNR) in which the cancellation/amendments policies will take effect, all previous amendments or cancellations will be done free of charge.
If a customer booked a flight on the "Basic" brand that will depart today at 12:00 GMT, every amendment done until 10:00 GMT (120 minutes) will be done free of charge, any later amendment done will be charged per the class's amendment policy settings.