We want to update you on a new feature we have added to the system for creating a VIP passenger list.
The creation of the VIP list will be done from the CRM > VIP sub-module.
Please create a record for every VIP passenger, enter all valid information (Title, First name, Last name, and Email).
Please notice that the system will validate a PAX as a VIP client using either the title + first name + last name combination or by the email alone.
Once a new booking will be created and a VIP passenger will be detected, the system will send an automated alert email to the address set as the reservation email address under the company settings (Administrations > Users > Company settings).
The email alert that will be sent automatically from the system:
(notice that replies for this account are not monitored!)
Additionally, the system will add a comment in the PAX remark indicating the passenger as "VIP".