Dear Customer,
We would like to update you on a new option added to the system that allows you to set a max passenger weight limitation per flight.
When this new option is activated, the CRS will block the option to have additional bookings to a flight that reached its weight limit.
IMPORTANT: Please make sure before you submit the request that your system is set to have every passenger's weight inserted on the booking process as passenger details, note that this option is NOT supported for systems that are set to use PAX average weights while doing the check-in process.
Make sure to mark the "show weight" and "request mandatory weight" options and that the "Use pax weight" option is NOT marked:
Setting a weight limit
Setting the weight limit can be done on a specific flight using the "edit" button on the flight screen and inserting the total weight (in Kg/lbs according to system settings) here:
You can also update the weight limit to several flights using the flight series action panel:
On the flight screen, we have added a field that shows the total PAX weight already booked on the flight:
If the weight limit is reached, no additional PAX can be added to that flight:
The validation is done in case a booking is amended and the moved PAX can not be added to the new flight due to the weight limit:
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