21/NOV/2022 - Deposit top-up for web agents

Dear Customers,

We would like to update you regarding an improvement to the online deposit top-up process.

The website now allows web agents to load funds into their agencies' deposit accounts using the
top-up feature, similar to the process already in place for direct customers.

The following article explains how to create top-up products on the IBE, and the airline needs to be subscribed for the coupon submodule as well.

In order to add funds, the web agent has to be logged in to the account on the website.
Then, the web agent can choose the desired top-up option, select the payment method from the options that are available for web agents, and process the transaction.

After the transaction is completed, the agency's deposit will automatically reflect the new amount.





If you have any questions or require additional information regarding this new option please submit a support ticket directly or contact us at support@aerocrs.com 




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